The Daily Shift Report
Who gets the daily report, when it's sent, and how per-location and company-wide recipients work.
Every day at the time you choose, Timed emails a Daily Shift Report covering that day's clock activity — scheduled vs actual times, who was late, who didn't clock in, who's on leave. The report is grouped by location, with a row per scheduled employee.
The send time is based on your company's timezone, not the server's. A company in Africa/Johannesburg set to 23:59 gets its report at 23:59 SAST.
Who receives it
Recipients are decided by role and by location manager assignments — not by a loose email list:
| Role / link | What they receive |
|---|---|
| owner | Full company-wide report — every location, every employee. |
| manager-owner | Same as owner — full company-wide report. |
| field-manager assigned to one or more locations | One email covering only the locations they manage. |
| manager / hr / any role assigned as a location manager | One email covering only their assigned locations. |
| field-manager NOT assigned to any location | Nothing — they need to be a manager of at least one location to get a report. |
| Anyone picked under Daily shift summary in Settings | The full company-wide report, same as an owner. |
The grouping is designed so:
- A user who's both an owner and a branch manager gets one company-wide email, not two.
- A user who manages three locations gets one email covering all three, not three separate emails.
- Someone who qualifies in more than one way only ever gets one report — the broadest scope wins.
Setting the send time and adding recipients
In Settings → Notifications:
- Send daily report at — the time in your company's timezone, e.g.
23:59for end-of-day or06:00for next morning. - Daily shift summary — use the role filter to find users, tick them, and click Save Settings. They'll be on the next day's report.
To make someone a branch manager or field manager for a location, open the location (Locations → click the row) and add them under Managers.
What's in the report
For each location, one row per scheduled employee with:
- Payroll number
- Name
- Scheduled in / out
- Actual in / out (or "Still In" if they haven't clocked out yet, or "Auto Clocked Out" if Timed closed the record — see Auto clock-out)
- Expected hours
- Worked hours
- Late minutes (if any, beyond the grace period)
- Status —
Clocked In,Clocked Out,Auto Clocked Out,On Leave (Annual),No Data, or a suffix such asClocked Out - Late (12 min)
Employees not scheduled to work that day are left out — the report compares attendance against the schedule, rather than listing everyone in the company.
Troubleshooting
| Symptom | Likely cause |
|---|---|
| Nobody in the company got the report | No recipients matched. Check that at least one owner or manager-owner exists, OR at least one user is a location manager, OR a user is picked under Daily shift summary. |
| One field manager isn't getting it | They aren't a manager of any location. Add them under the location's Managers. |
| Got two copies of the report | This shouldn't happen. Contact Timed support and we'll look into it. |
| Report arrived at the wrong time | The send time uses your company's timezone. Double-check the Timezone field in Settings. |
| Empty report for a company with active staff | Either nobody was scheduled that day (the report skips unscheduled people), or no shift is set up for that day of the week. |
If you'd like a test copy of the report sent, or something doesn't add up, contact Timed support.
Still stuck? Sign in to Timed and contact support, or request access if you're new.